Curetos · Your data, your steps

Privacy Policy

We make shoes, not data traps. Here's a simple, honest walkthrough of what we collect, why we need it, and how you stay in control.

Last updated: 1 October 2026~ 4 min read
1

What we collect

In short:Only what we need to get your shoes to your door.

When you visit or buy from curetos.com, we may collect:

  • Contact details — name, email address, phone number.
  • Delivery & billing details — shipping address, billing address, order history.
  • Device information — IP address, browser, device type, pages you view and how you arrived at our store.
  • Anything you send us — messages, reviews, size or return queries.
2

How we use it

In short:To process orders, support you, and make the store better.

We use your information to:

  • Confirm, pack, ship and track your orders.
  • Handle exchanges, returns and refunds.
  • Reply to your questions and support requests.
  • Prevent fraud and keep the store secure.
  • Improve our shoes, sizing guides and website experience.
3

Cookies

In short:Small files that remember your cart and help us understand what works.

Cookies are tiny files stored on your device. We use them to keep items in your cart, remember your preferences, and understand how visitors use our store.

You can block or delete cookies from your browser settings. The store will still open, but some features like the cart and checkout may not work properly.

4

Who we share it with

In short:Only trusted partners who help us run the store. We never sell your data.

We do not sell your personal information. We share it only with partners who need it to serve you:

  • Shopify — our store platform, which hosts the website and processes orders.
  • Payment gateways — to securely process your payment.
  • Courier & logistics partners — to deliver your parcel.
  • Analytics & advertising tools — to understand traffic and show relevant ads.
  • Authorities — only when required by law.
5

Payments & security

In short:We never see or store your full card details.

All payments are handled by secure, PCI-compliant payment providers. Your card, UPI or net-banking details go directly to them — Curetos does not store them.

We use SSL encryption across the store and limit access to personal data to people who need it. That said, no method of transmission over the internet is 100% secure, so we do our best but cannot guarantee absolute security.

6

How long we keep it

In short:Only as long as needed for orders, returns, taxes and legal reasons.

We keep your information for as long as your account is active or as needed to provide our services, resolve disputes, meet tax and accounting obligations, and enforce our agreements. After that, we delete or anonymise it.

7

Your rights

In short:Your data, your call — ask us to see, fix or delete it anytime.

You can contact us at any time to:

  • Get a copy of the personal data we hold about you.
  • Correct anything that's wrong or outdated.
  • Ask us to delete your data (we may need to retain some details for legal or accounting reasons).
  • Withdraw consent for marketing or object to certain processing.

We'll respond as quickly as we reasonably can.

8

Marketing messages

In short:We only message you about offers if you say yes — and you can stop anytime.

If you subscribe, we may send you emails, SMS or WhatsApp messages about new drops, offers and restocks. Every email has an unsubscribe link, and you can reply STOP to messages. Order updates will still reach you, since those are essential.

9

Children

In short:Our store is not meant for kids under 18 shopping alone.

Curetos is not directed at children under 18, and we do not knowingly collect their personal information. If you believe a child has shared data with us, please contact us and we'll remove it.

10

Policy changes

In short:If we update this page, the date at the top changes.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always live on this page with the updated date at the top. Continuing to use the store means you accept the updated policy.

Still have questions?

Privacy se related koi bhi doubt ho — write to us and we'll reply within 2 working days.